We accept the following payment methods
Credit Cards: All you have to do is enter your credit card number and expiry date as well as security number (if applicable) at the checkout. All information is received via our 128 bit encrypted secure connection.
Cheque / Money Order: Also an option for those without a credit card. We prefer bank cheques or money orders although personal cheques will be accepted but will incur a clearance time of up to 3 to 5 working days.
Note: Do not send the cheque / money order until we have contacted you.
Our system will automatically inform you of your order status via email. You can also check the status of your order with our team if you email (firstname.lastname@example.org) and include your full name and phone number so we can track your order.
Abbotsford Cycles prides itself on taking exceptional care when packaging and sending your chosen goods. If an item should arrive damaged, please contact us promptly to discuss an appropriate resolution.
We take the utmost care to check over any stock before it leaves us, however should an item arrive that is faulty we will happily replace that item or refund its value upon receipt and authentication of fault.
Prices are listed in Australian dollars and include GST (10% Goods & Services Tax). If you are an international customer then Australian GST will not apply to your order upon checkout. We reserve the right to change prices at our discretion.
For security and reliability every post parcel carries a barcode with tracking number which is scanned throughout the delivery process. We are therefore able to track parcels via their tracking number. If your order does not arrive within the time frame specified above, please contact us for your tracking number and we can instigate a search for your order.
All of the prices, contents and specifications on Abbotsford Cycles are correct as to the best of our knowledge and are subject to change without notice. We take no responsibility for any errors in listings, specifications, part numbers, prices and model applications. We reserve the right to change specifications, product descriptions, pricing and applications at any time without further obligation.
Although we keep many items in stock at any one time we cannot guarantee the same of our suppliers. We may sometimes experience delays that are out of our control due to nil stock, back orders, shipping delays etc. If an item is to be delayed for any period of time what so ever you will be notified immediately, either by email or phone call and advised of the estimated time of delivery.
All warranty claims are processed through each individual products manufacturer and is subject to their policies and approval.